Terms and Conditions
Store Policies
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Contact Information
Shipping & Delivery
We offer both USPS and UPS shipping, both within the US and internationally. If a US shipment with tracking information does not reach you successfully, please contact us and we will reship it at no cost. International shipments are handled differently. For a complete information, please visit us at Order delivery policy.
Privacy & Security
Your privacy is important to us. We do not share your information with any third party, except as needed for fulfilling your order. We protect your personal data using industry-standard SSL encryption and secure hosting. Read the details of our
Account Rules
We only allow one account on our site per user. The use of one account on our site my multiple users is prohibited and will result in account suspension.
Returns & Replacements
We have a 90-day, straightforward refund or replacement policy on all purchases, which we aim to make as hassle-free as possible.
In the event you are not 100% satisfied with your order, we can either re-ship or refund your order up to 90 days from the purchase date depending on the situation and your preference.
Refunds of US-based payment methods can take a number of days to be visible, but are usually fully settled within 7-10 business days after they have been issued.
All QC claims will be researched by our GMP tracking system to confirm the contents of your order. In order for us to initiate a return or replacement, we may require that you email us the batch numbers on the bottom of the jar you received. The numbers may be required for each relevant product container - if the numbers are not available, refunds or reshipments regrettably may not be possible except with other documentation or in special cases. At our discretion, we may also require physical return and verification of the unwanted or unusable goods in question, e.g. to further investigate quality concerns. If a physical return is necessary, we are able to provide a prepaid return shipping label for US-based orders. Upon receipt of the returned item and investigation, we will offer a refund if the order was placed less than 90 days ago.
Ordering
We are an internet-only store (we don't offer phone orders or in-person purchases).
If you have any questions about using our website to place an order, please email and we'd be glad to help!
- Email Support:
- info (at) liftmodehemp • com
- Address:
- 47 W. Polk St # 100-241
Chicago, IL, US, 60605
Payment, Pricing & Promotions
We accept Credit Card, Bitcoin + Cryptocurrency, Bank Wire, COD, and eCheck forms of payment. We DO NOT accept PayPal or Amazon Payments, as these payment platforms unfortunately do not support you making payments via their service for the products we offer. We aim for fair and competitive pricing.
Viewing Orders
To view your Orders, please visit Customer dashboard
Updating Account Information
To update your Account Information, please visit Customer dashboard
Contact Information
- Phone Support:
- +1 855-850-5353 (Monday-Friday, 9am-6pm Chicago time)
- Email Support:
- info (at) liftmodehemp • com
- Address:
- 47 W. Polk St # 100-241
Chicago, IL, US, 60605